# Communication channel choice? **URL:** \ **Category:** Configuration\ **Created:** [August 14, 2026, 11:36am UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549 "2026-08-14T11:36:15Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![prohand](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/prohand/32/15713_2.png) [@prohand](https://community.gladysassistant.com/u/prohand)\ **Post date:** [August 14, 2026, 11:36am UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/1 "2026-08-14T11:36:15Z")
Hello, I couldn’t find a topic where feature requests related to this are made, but I think it would be great to be able to choose the preferred communication channel at the global level as well as a choice between the different configured communication channels to send messages. Indeed, after installing the external integration Olvid, I have a duplicate with Telegram. While I would potentially like to send messages to one or the other integration. For example, if the Olvid integration fails, the notification should be sent to Telegram and vice versa. I know the case is a bit far-fetched, but it’s up for discussion ☺ ---
**Author:** ![Will\_71](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/will_71/32/9582_2.png) [@Will\_71](https://community.gladysassistant.com/u/Will_71)\ **Post date:** [August 14, 2026, 11:37am UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/2 "2026-08-14T11:37:48Z")
Already thought about it and the PR has been merged this morning, it will be in the next Gladys update. ---
**Author:** ![Will\_71](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/will_71/32/9582_2.png) [@Will\_71](https://community.gladysassistant.com/u/Will_71)\ **Post date:** [August 14, 2026, 11:38am UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/3 "2026-08-14T11:38:23Z")
However, this is a choice that needs to be made manually in the scenes ---
**Author:** ![prohand](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/prohand/32/15713_2.png) [@prohand](https://community.gladysassistant.com/u/prohand)\ **Post date:** [August 14, 2026, 11:38am UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/4 "2026-08-14T11:38:39Z")
Oh, I hadn’t followed this topic 😁☺ Too many new things going on right now 👌😅 Thanks for the info ---
**Author:** ![Will\_71](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/will_71/32/9582_2.png) [@Will\_71](https://community.gladysassistant.com/u/Will_71)\ **Post date:** [August 14, 2026, 11:39am UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/5 "2026-08-14T11:39:33Z")
It’s clear, and with the amount of integrations you’re pulling out, you can’t keep up with all the topics. ---
**Author:** ![prohand](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/prohand/32/15713_2.png) [@prohand](https://community.gladysassistant.com/u/prohand)\ **Post date:** [August 14, 2026, 11:41am UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/6 "2026-08-14T11:41:00Z")
And yet I try 😜🥵 ---
**Author:** ![prohand](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/prohand/32/15713_2.png) [@prohand](https://community.gladysassistant.com/u/prohand)\ **Post date:** [August 14, 2026, 11:41am UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/7 "2026-08-14T11:41:42Z")
And there are more on the way 😃 ---
**Author:** ![Will\_71](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/will_71/32/9582_2.png) [@Will\_71](https://community.gladysassistant.com/u/Will_71)\ **Post date:** [August 14, 2026, 11:43am UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/8 "2026-08-14T11:43:45Z")
you fully optimize the claude plan ---
**Author:** ![prohand](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/prohand/32/15713_2.png) [@prohand](https://community.gladysassistant.com/u/prohand)\ **Post date:** [August 14, 2026, 11:45am UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/9 "2026-08-14T11:45:57Z")
Yes, we have until the 19th, even though I hope they will keep this limit or increase it. ---
**Author:** ![Chris75](https://gladys-assistant-community.b-cdn.net/letter_avatar_proxy/v4/letter/c/6a8cbe/32.png) [@Chris75](https://community.gladysassistant.com/u/Chris75)\ **Post date:** [August 14, 2026, 5:40pm UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/10 "2026-08-14T17:40:02Z")
I have an issue with the message sending channel selection: I have Telegram appearing twice, yet I only configured the external integration once? ![Screenshot 2026-08-14 191853](https://gladys-assistant-community.b-cdn.net/uploads/default/original/3X/e/0/e05014121a2d20d101c67a7d6862e4590281c8de.png) And if I choose the first « Telegram » it works, but not if I choose the second one Additionally, why are CallMebot and Nextcloud displayed since I haven’t configured them? ---
**Author:** ![Will\_71](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/will_71/32/9582_2.png) [@Will\_71](https://community.gladysassistant.com/u/Will_71)\ **Post date:** [August 14, 2026, 8:08pm UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/11 "2026-08-14T20:08:20Z")
Actually, there are 3 native CallMeBot, Telegram, and Nextcloud Talk integrations that are enabled each time. We’ll fix that. Which internal or external integration do you use for Telegram? ---
**Author:** ![Chris75](https://gladys-assistant-community.b-cdn.net/letter_avatar_proxy/v4/letter/c/6a8cbe/32.png) [@Chris75](https://community.gladysassistant.com/u/Chris75)\ **Post date:** [August 14, 2026, 8:17pm UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/12 "2026-08-14T20:17:04Z")
> [@Will\_71](#): > > Which internal or external integration do you use for Telegram? external: you should specify that in the selection ---
**Author:** ![mutmut](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/mutmut/32/14064_2.png) [@mutmut](https://community.gladysassistant.com/u/mutmut)\ **Post date:** [August 14, 2026, 8:31pm UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/13 "2026-08-14T20:31:29Z")
Is it possible to only display the configured and therefore active integrations? ---
**Author:** ![Will\_71](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/will_71/32/9582_2.png) [@Will\_71](https://community.gladysassistant.com/u/Will_71)\ **Post date:** [August 19, 2026, 9:36am UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/14 "2026-08-19T09:36:28Z")
@pierre-gilles, here’s the PR > > > \### Description > > The "send message" scene action offered CallMeBot, Telegram a…nd Nextcloud Talk even when the user had never configured them, and showed a duplicate Telegram entry next to the external Telegram integration. > > getMessageServices() only checked that a service was loaded and exposed message.sendToUser. That proves nothing about configuration: a core service whose start() throws a ServiceNotConfiguredError stays RUNNING, stays in the stateManager and keeps its sendToUser method. > > Filter on the isUsed() hook instead, the convention getUsage() already relies on. External integrations are kept as-is (installed means configured, and a proxied service exposes no hook), and a core service without the hook is kept too, as there is nothing to check it against. > > Telegram had no isUsed() hook: add one, based on TELEGRAM\_API\_KEY, exactly like start() does. CallMeBot and Nextcloud Talk already had theirs. > > Also disambiguate the selector labels: a native service and an external integration can display the very same name, so append "built-in integration" / "external integration" when two channels would otherwise be identical. > > \image > > > \## Forum > > Reported at https://community.gladysassistant.com/t/choix-canal-communication/10549 > > \### Checklist > > \- \[x\] Tests pass: \`cd server && npm run coverage\` (Codecov requires 100% coverage on changed lines) and Cypress (\`npm run cypress:run\`) if the UI changed > \- \[x\] Linter and prettier pass on both front and server (\`npm run eslint\`, \`npm run prettier\`) > \- \[x\] No undocumented breaking change > > > > > \## Summary by CodeRabbit > > \* \*\*New Features\*\* > \* Message service selectors now distinguish external integrations from built-in services, including when names overlap. > \* Unavailable services are clearly indicated while remaining selectable where applicable. > \* Added German, English, and French translations for service type labels. > > \* \*\*Bug Fixes\*\* > \* Service discovery now excludes unconfigured or invalid built-in messaging services while retaining valid integrations. > > \* \*\*Documentation\*\* > \* Updated API examples to reflect service type information. ---
**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\ **Post date:** [August 20, 2026, 6:28pm UTC](https://community.gladysassistant.com/t/choix-canal-communication/10549/15 "2026-08-20T18:28:56Z")
Thanks, that works for me ✅