# Connection to Gladys v4 impossible **URL:** \ **Category:** Présentations\ **Created:** [October 29, 2020, 2:00pm UTC](https://community.gladysassistant.com/t/connexion-a-gladys-v4-impossible/5601 "2020-10-29T14:00:19Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![gaetanb76](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/gaetanb76/32/5911_2.png) [@gaetanb76](https://community.gladysassistant.com/u/gaetanb76)\ **Post date:** [October 29, 2020, 2:00pm UTC](https://community.gladysassistant.com/t/connexion-a-gladys-v4-impossible/5601/1 "2020-10-29T14:00:19Z")
It’s been a few days since I can no longer log in on my smartphone at the address [http://192.168.1.XX](http://192.168.1.XX) I get a message « Invalid email address or password » I checked the password I enter. It’s the same as on my PC. I deleted all Firefox data (cookies, history, site permissions…) I try with Firefox or Chrome. The result is the same. Any ideas? Edit: Actually, connection impossible on my PC too. I logged out to see if the problem was also present and I can no longer log in to Gladys 😒 SSH connection possible ---
**Author:** ![gaetanb76](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/gaetanb76/32/5911_2.png) [@gaetanb76](https://community.gladysassistant.com/u/gaetanb76)\ **Post date:** [October 29, 2020, 8:52pm UTC](https://community.gladysassistant.com/t/connexion-a-gladys-v4-impossible/5601/2 "2020-10-29T20:52:09Z")
I requested a password reset and it worked. However, we should plan another way to reset in the RC because, retrieving the link from the logs is not the easiest. ---
**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\ **Post date:** [October 30, 2020, 7:52am UTC](https://community.gladysassistant.com/t/connexion-a-gladys-v4-impossible/5601/3 "2020-10-30T07:52:46Z")
> [@gaetanb76](#): > > However, we should plan another way in the RC to reset because, retrieving the link from the logs is not the easiest. If you have any ideas, I’m all ears! In case the user has configured Telegram, we could send it via Telegram, but otherwise I don’t see any other solutions, the local instance only has the logs to communicate with its « real owner » securely. ---
**Author:** ![gaetanb76](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/gaetanb76/32/5911_2.png) [@gaetanb76](https://community.gladysassistant.com/u/gaetanb76)\ **Post date:** [October 30, 2020, 10:04am UTC](https://community.gladysassistant.com/t/connexion-a-gladys-v4-impossible/5601/4 "2020-10-30T10:04:58Z")
An email, but in terms of security, it’s not the best. Telegram would be quite good, but limited to those who would have configured it. I saw somewhere yesterday that someone proposed to view the logs in the interface. This could be a solution by adding a brick for that, or a button. ---
**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\ **Post date:** [October 30, 2020, 10:51am UTC](https://community.gladysassistant.com/t/connexion-a-gladys-v4-impossible/5601/5 "2020-10-30T10:51:28Z")
> [@gaetanb76](#): > > An email send, but on the security side, it’s not the best. To send an email, the user would need to configure an SMTP server in advance, which is not easy. It can’t work « out of the box ». Same problem as Telegram, and Telegram is simpler. > [@gaetanb76](#): > > I saw somewhere yesterday that someone suggested viewing the logs in the interface. > This could be a solution by adding a feature for that, or a button. But if you’ve lost your password, you can’t access the interface! ---
**Author:** ![gaetanb76](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/gaetanb76/32/5911_2.png) [@gaetanb76](https://community.gladysassistant.com/u/gaetanb76)\ **Post date:** [October 30, 2020, 11:06am UTC](https://community.gladysassistant.com/t/connexion-a-gladys-v4-impossible/5601/6 "2020-10-30T11:06:34Z")
> [@pierre-gilles](#): > > But if you’ve lost your password, you can’t access the interface! That’s not wrong 🤣 I thought about email because in Domoticz, it’s possible. ![2020_10_30_mail_domoticz](https://gladys-assistant-community.b-cdn.net/uploads/default/original/2X/8/8d166a61ea6502682ad24d8b18b9dd8d293c34a3.jpeg) ---
**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\ **Post date:** [October 30, 2020, 11:08am UTC](https://community.gladysassistant.com/t/connexion-a-gladys-v4-impossible/5601/7 "2020-10-30T11:08:38Z")
Yes, but indeed by setting up an SMTP server 🙂 Nothing is possible « without configuration » except for the logs. I think we’ll already send the link via Telegram, that will already be great, SMTP could be a next step but doesn’t solve the problem if the user hasn’t configured it beforehand. ---
**Author:** ![gaetanb76](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/gaetanb76/32/5911_2.png) [@gaetanb76](https://community.gladysassistant.com/u/gaetanb76)\ **Post date:** [October 30, 2020, 11:11am UTC](https://community.gladysassistant.com/t/connexion-a-gladys-v4-impossible/5601/8 "2020-10-30T11:11:39Z")
Yes, Telegram seems the easiest and the documentation is online ✅ 😊 ---
**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\ **Post date:** [February 20, 2025, 8:13am UTC](https://community.gladysassistant.com/t/connexion-a-gladys-v4-impossible/5601/9 "2025-02-20T08:13:22Z")
Hi @gaetanb76 🙂 I’m reviving an old thread, in the next version of Gladys the password recovery link will now be sent via Telegram and NextCloud Talk depending on the method configured by the user. ![Screenshot 2025-02-20 at 09.10.47](https://gladys-assistant-community.b-cdn.net/uploads/default/original/3X/c/6/c6a8bb2e188a7e00ede440b5f69907a1626b1bed.png) The PR: > > > \### Pull Request check-list > > To ensure your Pull Request can be accepted as fa…st as possible, make sure to review and check all of these items: > > \- \[x\] If your changes affects code, did your write the tests? > \- \[x\] Are tests passing? (\`npm test\` on both front/server) > \- \[x\] Is the linter passing? (\`npm run eslint\` on both front/server) > \- \[x\] Did you run prettier? (\`npm run prettier\` on both front/server) > \- \[x\] If you are adding a new features/services, did you run integration comparator? (\`npm run compare-translations\` on front) > \- \[x\] Did you test this pull request in real life? With real devices? If this development is a big feature or a new service, we recommend that you provide a Docker image to the community (\[french forum\](https://community.gladysassistant.com/)/\[english forum\](https://en-community.gladysassistant.com/)) for testing before merging. > > \### Description of change > > Fix https://en-community.gladysassistant.com/t/occasionally-i-m-told-just-look-at-the-logs/230/5?u=pierre-gilles All good things come to those who wait 😂