# Gladys only accessible via Gladys Plus

**URL:** <https://community.gladysassistant.com/t/gladys-accessible-seulement-via-gladys-plus/9276>\
**Category:** Configuration\
**Created:** [January 3, 2025, 3:32pm UTC](https://community.gladysassistant.com/t/gladys-accessible-seulement-via-gladys-plus/9276 "2025-01-03T15:32:25Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Exilon62](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/exilon62/32/6003_2.png) [@Exilon62](https://community.gladysassistant.com/u/Exilon62)\
**Post date:** [January 3, 2025, 3:32pm UTC](https://community.gladysassistant.com/t/gladys-accessible-seulement-via-gladys-plus/9276/1 "2025-01-03T15:32:25Z")

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Hello,

As a new Gladys user for a few weeks, I’ve had a problem for several days. I no longer have access to my local instance (UI and zigbee2mqtt), only via Gladys Plus.

When I look at the Docker containers on the instance, no ports are configured, strange, isn’t it?

```auto

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
6dc0cd5772c0 koenkk/zigbee2mqtt:1.42.0 \"docker-entrypoint.s…\" 3 weeks ago Up 55 minutes gladys-z2m-zigbee2mqtt
380d98ca4c77 gladysassistant/gladys:v4 \"docker-entrypoint.s…\" 3 weeks ago Up 55 minutes gladys
ad417a4eec8c eclipse-mosquitto:2.0.15 \"/docker-entrypoint.…\" 2 months ago Up 55 minutes gladys-z2m-mqtt
9d2ce196cb0a containrrr/watchtower \"/watchtower --clean…\" 2 months ago Up 55 minutes (healthy) 8080/tcp watchtower

```

I have an instance installed via the starter kit. I think it stopped working after an update.

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<div class="post-metadata">

**Author:** ![GBoulvin](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/gboulvin/32/10006_2.png) [@GBoulvin](https://community.gladysassistant.com/u/GBoulvin)\
**Post date:** [January 4, 2025, 9:43am UTC](https://community.gladysassistant.com/t/gladys-accessible-seulement-via-gladys-plus/9276/2 "2025-01-04T09:43:06Z")

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That’s normal, don’t worry!  
You need to check the IP address of your Gladys instance. It has probably changed.  
You can use a tool for that, but it depends on the device you use to access the Gladys interface locally.

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<div class="post-metadata">

**Author:** ![Exilon62](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/exilon62/32/6003_2.png) [@Exilon62](https://community.gladysassistant.com/u/Exilon62)\
**Post date:** [January 4, 2025, 1:26pm UTC](https://community.gladysassistant.com/t/gladys-accessible-seulement-via-gladys-plus/9276/3 "2025-01-04T13:26:25Z")

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The IP hasn’t changed, I was able to connect via SSH as usual at the same address.

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<div class="post-metadata">

**Author:** ![Exilon62](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/exilon62/32/6003_2.png) [@Exilon62](https://community.gladysassistant.com/u/Exilon62)\
**Post date:** [January 4, 2025, 1:53pm UTC](https://community.gladysassistant.com/t/gladys-accessible-seulement-via-gladys-plus/9276/4 "2025-01-04T13:53:56Z")

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Actually, it’s a browser problem, I think; it doesn’t work on Firefox and Chrome, but it works on Safari and on my iPhone… I don’t really understand why

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**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\
**Post date:** [January 7, 2025, 5:05pm UTC](https://community.gladysassistant.com/t/gladys-accessible-seulement-via-gladys-plus/9276/5 "2025-01-07T17:05:33Z")

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Do you have a specific error to share with us? Are you sure you’re on the same network as your Gladys instance?

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<div class="post-metadata">

**Author:** ![Exilon62](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/exilon62/32/6003_2.png) [@Exilon62](https://community.gladysassistant.com/u/Exilon62)\
**Post date:** [January 8, 2025, 4:19pm UTC](https://community.gladysassistant.com/t/gladys-accessible-seulement-via-gladys-plus/9276/6 "2025-01-08T16:19:59Z")

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Yes I’m on the same network, I have this on Firefox (on Mac, on

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<div class="post-metadata">

**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\
**Post date:** [January 8, 2025, 5:08pm UTC](https://community.gladysassistant.com/t/gladys-accessible-seulement-via-gladys-plus/9276/7 "2025-01-08T17:08:37Z")

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Very odd — you didn’t configure anything strange when installing the Gladys OS? Some security tool that’s a bit strict? Are you on a standard Ubuntu Server installation?

Maybe check Firefox’s frontend logs to see what error it reports.
