# Gladys stuck with Zigbee dongle

**URL:** <https://community.gladysassistant.com/t/gladys-bloque-avec-dongle-zigbee/7134>\
**Category:** Random\
**Created:** [April 1, 2022, 2:30pm UTC](https://community.gladysassistant.com/t/gladys-bloque-avec-dongle-zigbee/7134 "2022-04-01T14:30:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Tsnet](https://gladys-assistant-community.b-cdn.net/letter_avatar_proxy/v4/letter/t/8e8cbc/32.png) [@Tsnet](https://community.gladysassistant.com/u/Tsnet)\
**Post date:** [April 1, 2022, 2:30pm UTC](https://community.gladysassistant.com/t/gladys-bloque-avec-dongle-zigbee/7134/1 "2022-04-01T14:30:31Z")

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Hello,

Gladys has been working very well for months with a Zigbee dongle, and after trying to add a new Zigbee sensor, Gladys no longer responds with a display on the screen.

unhandled prefetch abort: breakpoint debug exception (0x002) at 0x01b142c8

If I remove the Zigbee dongle and restart Gladys, access is possible again.

Thank you for your suggestions.

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**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\
**Post date:** [April 1, 2022, 2:43pm UTC](https://community.gladysassistant.com/t/gladys-bloque-avec-dongle-zigbee/7134/2 "2022-04-01T14:43:40Z")

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Hello @Tsnet, you’re not the first to report this Zigbee2mqtt crash, apparently there’s a bug on the Zigbee2mqtt side, the fix is mentioned here:

> [@Zigbee2mqtt sur Raspbian Buster, solution plantage suite mise à jour](https://community.gladysassistant.com/t/zigbee2mqtt-sur-raspbian-buster-solution-plantage-suite-mise-a-jour/7132):
>
> J’étais un peu sur les nerfs quand toute l’installation zigbee a sauté ce matin. Le container zigbee2mqtt ne démarrait plus. La solution est ici : [Docker | Zigbee2MQTT](https://www.zigbee2mqtt.io/guide/installation/02_docker.html#notes-for-raspberry-pi-users)

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**Author:** ![Tsnet](https://gladys-assistant-community.b-cdn.net/letter_avatar_proxy/v4/letter/t/8e8cbc/32.png) [@Tsnet](https://community.gladysassistant.com/u/Tsnet)\
**Post date:** [April 1, 2022, 2:44pm UTC](https://community.gladysassistant.com/t/gladys-bloque-avec-dongle-zigbee/7134/3 "2022-04-01T14:44:59Z")

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Thank you for your quick response. I’ll look into it right away

Thank you