# Gladys no longer recognizes me

**URL:** <https://community.gladysassistant.com/t/gladys-ne-me-reconnait-plus/8620>\
**Category:** Configuration\
**Created:** [December 12, 2023, 1:47pm UTC](https://community.gladysassistant.com/t/gladys-ne-me-reconnait-plus/8620 "2023-12-12T13:47:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dubido38](https://gladys-assistant-community.b-cdn.net/letter_avatar_proxy/v4/letter/d/9de0a6/32.png) [@dubido38](https://community.gladysassistant.com/u/dubido38)\
**Post date:** [December 12, 2023, 1:47pm UTC](https://community.gladysassistant.com/t/gladys-ne-me-reconnait-plus/8620/1 "2023-12-12T13:47:04Z")

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Hello,  
I stopped Gladys Assistant two days ago and today when I try to log back in my email and my password are no longer recognized!  
When I start the password recovery process I get a message saying that my email address no longer exists!  
Thank you for your help

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**Author:** ![guim31](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/guim31/32/4840_2.png) [@guim31](https://community.gladysassistant.com/u/guim31)\
**Post date:** [December 12, 2023, 2:45pm UTC](https://community.gladysassistant.com/t/gladys-ne-me-reconnait-plus/8620/2 "2023-12-12T14:45:23Z")

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Oof… that’s not nice!  
Tell us more about your setup: Raspberry Pi? Mini PC? and your storage: SD card / SSD / hard drive?

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**Author:** ![dubido38](https://gladys-assistant-community.b-cdn.net/letter_avatar_proxy/v4/letter/d/9de0a6/32.png) [@dubido38](https://community.gladysassistant.com/u/dubido38)\
**Post date:** [December 12, 2023, 3:24pm UTC](https://community.gladysassistant.com/t/gladys-ne-me-reconnait-plus/8620/3 "2023-12-12T15:24:17Z")

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Thank you for your reply but I have just managed to log in.  
I don’t know why because I didn’t do anything else!!!