# Hue Tap Dial Switch problem

**URL:** <https://community.gladysassistant.com/t/hue-tap-dial-switch-probleme/11387>\
**Category:** Scènes\
**Created:** [October 21, 2026, 3:38pm UTC](https://community.gladysassistant.com/t/hue-tap-dial-switch-probleme/11387 "2026-10-21T15:38:04Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![curing](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/curing/32/22964_2.png) [@curing](https://community.gladysassistant.com/u/curing)\
**Post date:** [October 21, 2026, 3:38pm UTC](https://community.gladysassistant.com/t/hue-tap-dial-switch-probleme/11387/1 "2026-10-21T15:38:04Z")

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Hi, I have a Hue Tap Dial Switch that I want to use to control 2 Hue E27 bulbs via Gladts, Z2M and my Zigbee key.

I bound my remote to my lights on Z2M, with the «&nbsp;genLevelCtrl&nbsp;» cluster only, which I use to dim reactively.

Now I would like to create Gladys scenes for the 4 buttons of the remote, but I can’t get them to work. For example, I want to press button 1 to turn my lights ON/OFF. When I manually run the scene, it works, but when I press my button 1, nothing happens:

 ![Screenshot 2026-10-21 at 17.37.05](https://gladys-assistant-community.b-cdn.net/uploads/default/original/3X/0/9/0906ee6507758862bff1ff6301ccea6b5d24edf6.jpeg)

I deduce that my trigger is not correct, but I don’t know what to put instead.

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**Author:** ![cicoub13](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/cicoub13/32/4482_2.png) [@cicoub13](https://community.gladysassistant.com/u/cicoub13)\
**Post date:** [October 22, 2026, 7:17am UTC](https://community.gladysassistant.com/t/hue-tap-dial-switch-probleme/11387/2 "2026-10-22T07:17:30Z")

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Hi @curing,

To figure out where the issue is, we need to track the press of button 1 at each step, from Z2M to Gladys:

**1. In Zigbee2MQTT**

- Open the Tap Dial page in the Z2M interface, go to the **State** (or **Exposes** ) tab, then press button 1.
- Does the `action` field change? What exact value is displayed? I expect something like `button_1_press`, then `button_1_press_release`.
- You can also check the **Logs** tab in Z2M at the time of the press and copy here the line `MQTT publish: topic 'zigbee2mqtt/<your_tap_dial>', payload '{...}'`.

**2. In Gladys**

- Go to **Integrations \> Zigbee2MQTT** , open your Tap Dial, and take a screenshot of the created features.
- Press button 1 and check in **Activity** (or on a dashboard box that displays the remote) if a state change is reported, and with what value.

In summary:

- Nothing in Z2M: the issue is with the remote or the binding.
- Something in Z2M but nothing in Gladys: the issue is with the mapping between Z2M and Gladys.
- The state arrives in Gladys: it’s a bug that needs to be analyzed.

Thanks!

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<div class="post-metadata">

**Author:** ![curing](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/curing/32/22964_2.png) [@curing](https://community.gladysassistant.com/u/curing)\
**Post date:** [October 23, 2026, 9:46am UTC](https://community.gladysassistant.com/t/hue-tap-dial-switch-probleme/11387/3 "2026-10-23T09:46:29Z")

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Hi! Thanks for your feedback!

**1. In Zigbee2MQTT**  
-If I press button 1, I have nothing in exposure/action «&nbsp; **N/A** &nbsp;». Nothing in state.  
-However, in Logs I have:  
MQTT publish: topic ‹&nbsp;zigbee2mqtt/Living Room Remote 1&nbsp;›, payload ‹&nbsp;{«&nbsp;action&nbsp;»:«&nbsp;button\_1\_press&nbsp;»,«&nbsp;battery&nbsp;»:100,«&nbsp;linkquality&nbsp;»:180,«&nbsp;update&nbsp;»:{«&nbsp;installed\_version&nbsp;»:33569555,«&nbsp;latest\_release\_notes&nbsp;»:null,«&nbsp;latest\_source&nbsp;»:«&nbsp;[https://raw.githubusercontent.com/Koenkk/zigbee-OTA/master/images/Hue/100B-0121-02005501-Switch-EFR32MG22-40xf.zigbee",«&nbsp;latest\_version&nbsp;»:33576193,«&nbsp;state&nbsp;»:"available](https://raw.githubusercontent.com/Koenkk/zigbee-OTA/master/images/Hue/100B-0121-02005501-Switch-EFR32MG22-40xf.zigbee%22,%22latest_version%22:33576193,%22state%22:%22available)&nbsp;»}}&nbsp;›

```auto
[23/10/2026 11:41:01] z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Living Room Remote 1', payload '{"action":"button_1_press_release","battery":100,"linkquality":180,"update":{"installed_version":33569555,"latest_release_notes":null,"latest_source":"https://raw.githubusercontent.com/Koenkk/zigbee-OTA/master/images/Hue/100B-0121-02005501-Switch-EFR32MG22-40xf.zigbee","latest_version":33576193,"state":"available"}}'

```

```auto
[23/10/2026 11:41:03] z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Living Room Ceiling 1', payload '{"brightness":199,"color":{"x":0.4599,"y":0.4106},"color_mode":"color_temp","color_temp":370,"color_temp_startup":370,"effect":"none","effect_speed":0.5019607843137255,"linkquality":255,"philips_raw":"070001fe7201","state":"ON","update":{"installed_version":16787968,"latest_release_notes":"Version: 42.0","latest_source":"https://raw.githubusercontent.com/Koenkk/zigbee-OTA/master/images/Hue/100B-0114-01002A00-ConfLightBLE-Lamps-EFR32MG21.zigbee","latest_version":16787968,"state":"idle"}}'

```

```auto
[23/10/2026 11:41:03] z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Living Room Ceiling 2', payload '{"brightness":200,"color":{"x":0.4599,"y":0.4106},"color_mode":"color_temp","color_temp":370,"color_temp_startup":370,"effect":"none","effect_speed":0.5019607843137255,"linkquality":255,"philips_raw":"070001fe7201","state":"ON","update":{"installed_version":16787968,"latest_release_notes":"Version: 42.0","latest_source":"https://raw.githubusercontent.com/Koenkk/zigbee-OTA/master/images/Hue/100B-0114-01002A00-ConfLightBLE-Lamps-EFR32MG21.zigbee","latest_version":16787968,"state":"idle"}}'

```

**2. In Gladys**  
-In Integrations \> Z2M, here’s what I have:

 ![Screenshot 2026-10-23 at 11.44.40](https://gladys-assistant-community.b-cdn.net/uploads/default/original/3X/e/0/e022411a1a41029203492a5567b61ddf7f04acdc.jpeg)

 ![Screenshot 2026-10-23 at 11.44.35](https://gladys-assistant-community.b-cdn.net/uploads/default/original/3X/b/c/bc4cb4484fa27811f5e7c2bcd20e130f4013fe9e.png)

-And here’s what I have in activity when I press button 1:

 ![Screenshot 2026-10-23 at 11.46.01](https://gladys-assistant-community.b-cdn.net/uploads/default/original/3X/8/2/82ea80836177df5d92ba508d2862604d2c0068c2.jpeg)

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<div class="post-metadata">

**Author:** ![curing](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/curing/32/22964_2.png) [@curing](https://community.gladysassistant.com/u/curing)\
**Post date:** [October 26, 2026, 12:13pm UTC](https://community.gladysassistant.com/t/hue-tap-dial-switch-probleme/11387/4 "2026-10-26T12:13:49Z")

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Diagnostic done (via claude): Z2M correctly receives the presses (`"action":"button_1_press"` then `"button_1_press_release"` on `zigbee2mqtt/Living Room Remote 1`). On Gladys, the device has a “Button Click” feature, but it has **no state in the history** , while Battery and Signal have over 1,200. Gladys therefore does not seem to map the `button_X_press` actions of the Hue Tap Dial Switch. Is it possible to add support for this model, as for the Hue Dimmer v2?

**Zigbee Model: RDM002**

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<div class="post-metadata">

**Author:** ![cicoub13](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/cicoub13/32/4482_2.png) [@cicoub13](https://community.gladysassistant.com/u/cicoub13)\
**Post date:** [October 26, 2026, 12:17pm UTC](https://community.gladysassistant.com/t/hue-tap-dial-switch-probleme/11387/5 "2026-10-26T12:17:13Z")

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Okay, thanks, I’ll check

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<div class="post-metadata">

**Author:** ![cicoub13](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/cicoub13/32/4482_2.png) [@cicoub13](https://community.gladysassistant.com/u/cicoub13)\
**Post date:** [October 26, 2026, 9:31pm UTC](https://community.gladysassistant.com/t/hue-tap-dial-switch-probleme/11387/6 "2026-10-26T21:31:13Z")

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I replied here [Support des boutons du Philips Hue Tap Dial Switch (Zigbee2MQTT) - #2 par cicoub13](https://community.gladysassistant.com/t/support-des-boutons-du-philips-hue-tap-dial-switch-zigbee2mqtt/11424/2?u=cicoub13)
