# Philips Hue integration issue **URL:** \ **Category:** Configuration\ **Created:** [February 1, 2021, 2:20am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075 "2021-02-01T02:20:45Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Herve](https://gladys-assistant-community.b-cdn.net/letter_avatar_proxy/v4/letter/h/2acd7d/32.png) [@Herve](https://community.gladysassistant.com/u/Herve)\ **Post date:** [February 1, 2021, 2:20am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/1 "2021-02-01T02:20:45Z")
Good evening, I installed gladys from the image on a raspberry 3, no problem. I configured the weather, a raspicam camera, mqtt and Telegram. However, when I try to integrate a Philips Hue bridge, no luck… The bridge and connected bulbs work well with the android app and with Google Home, but Gladys does not detect the bridge during the search. Whereas when I type the IP of the bridge in a browser, I can access the bridge’s home page. I don’t know where to look to solve the problem, thank you for your help. Hervé ---
**Author:** ![Tlse-vins](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/tlse-vins/32/6054_2.png) [@Tlse-vins](https://community.gladysassistant.com/u/Tlse-vins)\ **Post date:** [February 1, 2021, 6:07am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/2 "2021-02-01T06:07:28Z")
Have you put the bridge in search mode by clicking the button? ---
**Author:** ![VonOx](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/vonox/32/10128_2.png) [@VonOx](https://community.gladysassistant.com/u/VonOx)\ **Post date:** [February 1, 2021, 7:11am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/3 "2021-02-01T07:11:43Z")
> [@Tlse-vins](#): > > Have you put the bridge in search mode by clicking the button The bridge is supposed to appear whether you press the button or not. @Herve Is the integration service started? ---
**Author:** ![Terdious](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/terdious/32/6316_2.png) [@Terdious](https://community.gladysassistant.com/u/Terdious)\ **Post date:** [February 1, 2021, 7:41am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/4 "2021-02-01T07:41:44Z")
For information, it often happens to me that the bridges (I have 2) only appear after a few minutes … and several refreshes … (I still don’t know how to determine if it’s one - time, the other - multiple refreshes, or both that solve the problem) ---
**Author:** ![Tlse-vins](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/tlse-vins/32/6054_2.png) [@Tlse-vins](https://community.gladysassistant.com/u/Tlse-vins)\ **Post date:** [February 1, 2021, 8:56am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/5 "2021-02-01T08:56:38Z")
> [@Herve](#): > > Gladys does not detect the bridge during the search I thought it was still seen by Gladys. ---
**Author:** ![Herve](https://gladys-assistant-community.b-cdn.net/letter_avatar_proxy/v4/letter/h/2acd7d/32.png) [@Herve](https://community.gladysassistant.com/u/Herve)\ **Post date:** [February 2, 2021, 2:00am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/6 "2021-02-02T02:00:50Z")
Good evening, And thank you for your feedback. I have made X attempts… button pressed or not, refresh, reboot, etc… nothing to do… The Philips hue service seems to be started. I tested by connecting to « Gladys.local » or @IP and nothing to do. The software version of Gladys is ok v4.0.4 and the bridge as well. ---
**Author:** ![Terdious](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/terdious/32/6316_2.png) [@Terdious](https://community.gladysassistant.com/u/Terdious)\ **Post date:** [February 2, 2021, 6:10am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/7 "2021-02-02T06:10:19Z")
Hello @Herve, we can try to « debug » first. First question, is there any subtlety in your installation? For example, multiple distinct networks? Is your Philips Hue bridge recent (1st or 2nd generation)? Second question, do you know how to connect via SSH to your Raspberry Pi and would you like to test 2-3 verification commands? ---
**Author:** ![Herve](https://gladys-assistant-community.b-cdn.net/letter_avatar_proxy/v4/letter/h/2acd7d/32.png) [@Herve](https://community.gladysassistant.com/u/Herve)\ **Post date:** [February 2, 2021, 10:24am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/8 "2021-02-02T10:24:12Z")
Hello! - Single network, no sub-network. Bridge and Raspberry connected via cable to SFR 4G box. - I will check the bridge version tonight, but purchased in December here in Martinique at Fnac. - No issues for SSH. Sorry for the « delayed » responses, but 5 hours time difference… 😉 Hervé ---
**Author:** ![Terdious](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/terdious/32/6316_2.png) [@Terdious](https://community.gladysassistant.com/u/Terdious)\ **Post date:** [February 2, 2021, 10:34am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/9 "2021-02-02T10:34:37Z")
> [@Herve](#): > > Dsl for the « delayed » answers, but 5 hours time difference… 😉 > Hervé Héhé no problem ^^ We are not in a hurry … ^^ Even though I suppose you would like it to be functional as soon as possible ^^ > [@Herve](#): > > No problem for ssh. So maybe the first thing would be to check the docker logs when starting the service!! I’m setting up a 2nd gladys to reproduce with you. ---
**Author:** ![Terdious](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/terdious/32/6316_2.png) [@Terdious](https://community.gladysassistant.com/u/Terdious)\ **Post date:** [February 2, 2021, 10:43am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/10 "2021-02-02T10:43:34Z")
Ok, for now I’m in the same situation as you on a fresh installation from the gladys-4.0.4-rev4.img.zip image: ![image](https://gladys-assistant-community.b-cdn.net/uploads/default/original/2X/3/383bec566819d308827b7d82d9e2ca533ca321ce.png) And via the command `sudo docker logs gladys --since 2020-01-02T10:00:00 -f --details` over ssh on the pi: ```auto > gladys-server@ start:prod /src/server > cross-env NODE_ENV=production node index.js Initialising OpenZWave 1.6.1051 binary addon for Node.JS. OpenZWave Security API is ENABLED ZWave device db : /usr/local/etc/openzwave User settings path : /src/server/services/zwave/node_modules/openzwave-shared/build/Release/../../ Option Overrides : --Logging false --ConsoleOutput false --SaveConfiguration true 2021-02-02T11:31:16+0100 index.js:19 (Object.start) Starting telegram service 2021-02-02T11:31:16+0100 service.start.js:40 (Service.start) Service telegram is not configured, so it was not started. 2021-02-02T11:31:16+0100 service.start.js:40 (Service.start) Service mqtt is not configured, so it was not started. 2021-02-02T11:31:16+0100 index.js:20 (Object.start) Starting Open Weather service 2021-02-02T11:31:16+0100 service.start.js:40 (Service.start) Service openweather is not configured, so it was not started. 2021-02-02T11:31:16+0100 service.start.js:40 (Service.start) Service ewelink is not configured, so it was not started. 2021-02-02T11:31:16+0100 index.js:15 (Object.start) Starting Bluetooth service 2021-02-02T11:31:16+0100 index.js:16 (Object.start) Starting zwave service 2021-02-02T11:31:16+0100 service.start.js:40 (Service.start) Service zwave is not configured, so it was not started. 2021-02-02T11:31:16+0100 index.js:13 (Object.start) Starting usb service 2021-02-02T11:31:17+0100 index.js:63 (Server.) Server listening on port 80 2021-02-02T11:39:36+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges 2021-02-02T11:39:40+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges 2021-02-02T11:39:44+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges 2021-02-02T11:39:55+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges 2021-02-02T11:40:00+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges 2021-02-02T11:40:02+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges 2021-02-02T11:40:03+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges 2021-02-02T11:40:04+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges ``` And no errors on the front end: ![image](https://gladys-assistant-community.b-cdn.net/uploads/default/original/2X/2/287fa8055393a7e5c80f8dea9787f77e40dfadcd.png) ![image](https://gladys-assistant-community.b-cdn.net/uploads/default/original/2X/6/63997bffc24d8f4bb9237dad9ecb59df31a9212d.png) @VonOx and @Tlse-vins, could you test on a fresh install as well… just to see if an update hasn’t messed things up? ---
**Author:** ![Tlse-vins](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/tlse-vins/32/6054_2.png) [@Tlse-vins](https://community.gladysassistant.com/u/Tlse-vins)\ **Post date:** [February 2, 2021, 10:50am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/11 "2021-02-02T10:50:58Z")
> [@Terdious](#): > > @VonOx and @Tlse-vins, could you also test on a fresh install… just to see if an update hasn’t messed things up? Is it better to test on an SD card in the Pi or locally? ---
**Author:** ![Terdious](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/terdious/32/6316_2.png) [@Terdious](https://community.gladysassistant.com/u/Terdious)\ **Post date:** [February 2, 2021, 10:54am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/12 "2021-02-02T10:54:40Z")
The best I think is to do a new install on a new SD card if you have an extra one, to be in the same conditions. Edit: If you reproduce, we can push it further. And @VonOx might have an idea … ^^ 🙂 ---
**Author:** ![Terdious](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/terdious/32/6316_2.png) [@Terdious](https://community.gladysassistant.com/u/Terdious)\ **Post date:** [February 2, 2021, 10:56am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/13 "2021-02-02T10:56:16Z")
For information, I tried to cut and restart the service in the settings, but it’s the same. > [@Terdious](#): > > ```auto > > gladys-server@ start:prod /src/server > > cross-env NODE_ENV=production node index.js > > Initialising OpenZWave 1.6.1051 binary addon for Node.JS. > OpenZWave Security API is ENABLED > ZWave device db : /usr/local/etc/openzwave > User settings path : /src/server/services/zwave/node_modules/openzwave-shared/build/Release/../../ > Option Overrides : --Logging false --ConsoleOutput false --SaveConfiguration true > 2021-02-02T11:31:16+0100 index.js:19 (Object.start) Starting telegram service > 2021-02-02T11:31:16+0100 service.start.js:40 (Service.start) Service telegram is not configured, so it was not started. > 2021-02-02T11:31:16+0100 service.start.js:40 (Service.start) Service mqtt is not configured, so it was not started. > 2021-02-02T11:31:16+0100 index.js:20 (Object.start) Starting Open Weather service > 2021-02-02T11:31:16+0100 service.start.js:40 (Service.start) Service openweather is not configured, so it was not started. > 2021-02-02T11:31:16+0100 service.start.js:40 (Service.start) Service ewelink is not configured, so it was not started. > 2021-02-02T11:31:16+0100 index.js:15 (Object.start) Starting Bluetooth service > 2021-02-02T11:31:16+0100 index.js:16 (Object.start) Starting zwave service > 2021-02-02T11:31:16+0100 service.start.js:40 (Service.start) Service zwave is not configured, so it was not started. > 2021-02-02T11:31:16+0100 index.js:13 (Object.start) Starting usb service > 2021-02-02T11:31:17+0100 index.js:63 (Server.) Server listening on port 80 > > ``` By the way, is it normal that it does not appear in the ` service.start.js:40 (Service.start)`? Same when you stop/restart the service, no information. ---
**Author:** ![Terdious](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/terdious/32/6316_2.png) [@Terdious](https://community.gladysassistant.com/u/Terdious)\ **Post date:** [February 2, 2021, 11:07am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/14 "2021-02-02T11:07:27Z")
Well, it just appeared: ![image](https://gladys-assistant-community.b-cdn.net/uploads/default/original/2X/8/88ef1c81229dd70c87c22a5f03dcbd79d1b48eeb.png) ```auto 2021-02-02T11:58:19+0100 service.start.js:40 (Service.start) Service mqtt is not configured, so it was not started. 2021-02-02T11:58:31+0100 unsubscribe.js:10 (MqttHandler.unsubscribe) Unsubscribing to MQTT topic stat/+/+ 2021-02-02T11:58:31+0100 unsubscribe.js:10 (MqttHandler.unsubscribe) Unsubscribing to MQTT topic tele/+/+ 2021-02-02T11:58:41+0100 index.js:19 (Object.start) Starting telegram service 2021-02-02T11:58:41+0100 service.start.js:40 (Service.start) Service telegram is not configured, so it was not started. 2021-02-02T11:58:56+0100 index.js:13 (Object.start) Starting usb service 2021-02-02T11:59:06+0100 index.js:16 (Object.start) Starting zwave service 2021-02-02T11:59:06+0100 service.start.js:40 (Service.start) Service zwave is not configured, so it was not started. 2021-02-02T11:59:15+0100 service.start.js:40 (Service.start) Service mqtt is not configured, so it was not started. 2021-02-02T11:59:25+0100 service.start.js:40 (Service.start) Service ewelink is not configured, so it was not started. 2021-02-02T12:01:56+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 1 bridges ``` I stopped/started all services several times. Spamming the « Search on the network » button, going back and forth on the page. And waited about 30 minutes… I don’t know what triggered the discovery. ---
**Author:** ![Tlse-vins](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/tlse-vins/32/6054_2.png) [@Tlse-vins](https://community.gladysassistant.com/u/Tlse-vins)\ **Post date:** [February 2, 2021, 11:19am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/15 "2021-02-02T11:19:16Z")
Ok, yes I still have an SD card. Are the service info the same on a version where the bridge is seen immediately? ---
**Author:** ![Terdious](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/terdious/32/6316_2.png) [@Terdious](https://community.gladysassistant.com/u/Terdious)\ **Post date:** [February 2, 2021, 11:27am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/16 "2021-02-02T11:27:31Z")
No idea, but I guess!!^^ ---
**Author:** ![Terdious](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/terdious/32/6316_2.png) [@Terdious](https://community.gladysassistant.com/u/Terdious)\ **Post date:** [February 2, 2021, 11:28am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/17 "2021-02-02T11:28:55Z")
For my part, I have 2 points, the second one was just seen, almost 1 hour later: ![image](https://gladys-assistant-community.b-cdn.net/uploads/default/original/2X/c/c434cec7162f1df81a12c6ad9a10665e4e9559c4.png) ---
**Author:** ![Tlse-vins](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/tlse-vins/32/6054_2.png) [@Tlse-vins](https://community.gladysassistant.com/u/Tlse-vins)\ **Post date:** [February 2, 2021, 8:59pm UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/18 "2021-02-02T20:59:09Z")
Good, I just tested on a clean installation with V4.0.4 and the bridge was seen instantly. As well as the devices. No problem on my side. ---
**Author:** ![VonOx](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/vonox/32/10128_2.png) [@VonOx](https://community.gladysassistant.com/u/VonOx)\ **Post date:** [February 2, 2021, 9:00pm UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/19 "2021-02-02T21:00:26Z")
Same thing, instant detection Ps: @Terdious you have too many scenes 😂 ---
**Author:** ![Herve](https://gladys-assistant-community.b-cdn.net/letter_avatar_proxy/v4/letter/h/2acd7d/32.png) [@Herve](https://community.gladysassistant.com/u/Herve)\ **Post date:** [February 3, 2021, 12:58am UTC](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075/20 "2021-02-03T00:58:06Z")
Good evening everyone, Here is the log in question: ``` > gladys-server@ start:prod /src/server > cross-env NODE_ENV=production node index.js Initialising OpenZWave 1.6.1051 binary addon for Node.JS. OpenZWave Security API is ENABLED ZWave device db : /usr/local/etc/openzwave User settings path : /src/server/services/zwave/node_modules/openzwave-shared/build/Release/../../ Option Overrides : --Logging false --ConsoleOutput false --SaveConfiguration true 2021-02-02T23:49:15+0100 connect.js:38 (MqttClient.) Connected to MQTT server mqtt://localhost 2021-02-02T23:49:15+0100 subscribe.js:12 (MqttHandler.subscribe) Subscribing to MQTT topic gladys/master/# 2021-02-02T23:49:15+0100 index.js:20 (Object.start) Starting Open Weather service 2021-02-02T23:49:15+0100 index.js:15 (Object.start) Starting Bluetooth service 2021-02-02T23:49:16+0100 index.js:19 (process.) uncaughtException catched: uncaughtException 2021-02-02T23:49:16+0100 index.js:20 (process.) Error: ENODEV, No such device at Hci.init (/src/server/services/bluetooth/node_modules/@abandonware/noble/lib/hci-socket/hci.js:100:35) at NobleBindings.init (/src/server/services/bluetooth/node_modules/@abandonware/noble/lib/hci-socket/bindings.js:78:13) at /src/server/services/bluetooth/node_modules/@abandonware/noble/lib/noble.js:60:24 at processTicksAndRejections (internal/process/task_queues.js:79:11) { errno: 19, code: 'ENODEV', syscall: 'bind' } 2021-02-02T23:49:17+0100 service.start.js:40 (Service.start) Service ewelink is not configured, so it was not started. 2021-02-02T23:490:17+0100 index.js:16 (Object.start) Starting zwave service 2021-02-02T23:49:17+0100 service.start.js:40 (Service.start) Service zwave is not configured, so it was not started. 2021-02-02T23:49:17+0100 subscribe.js:12 (MqttHandler.subscribe) Subscribing to MQTT topic stat/+/+ 2021-02-02T23:49:17+0100 subscribe.js:12 (MqttHandler.subscribe) Subscribing to MQTT topic tele/+/+ 2021-02-02T23:49:17+0100 index.js:13 (Object.start) Starting usb service 2021-02-02T23:49:17+0100 index.js:19 (Object.start) Starting telegram service 2021-02-02T23:49:18+0100 index.js:63 (Server.) Server listening on port 80 2021-02-02T23:51:14+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges 2021-02-02T23:55:37+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges 2021-02-02T23:58:28+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges 2021-02-02T23:58:33+0100 light.getBridges.js:10 (PhilipsHueLightHandler.getBridges) PhilipsHueService: Found 0 bridges ``` What do you think? Is it serious doctor? 😁 [Next page](https://community.gladysassistant.com/t/probleme-dintegration-philips-hue/6075.md?page=2)