# Service ewelink en erreur

**URL:** <https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323>\
**Category:** Configuration\
**Created:** [Août 30, 2023, 6:00 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323 "2023-08-30T06:00:05Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![tiboys](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/tiboys/32/17668_2.png) [@tiboys](https://community.gladysassistant.com/u/tiboys)\
**Post date:** [Août 30, 2023, 6:00 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/1 "2023-08-30T06:00:05Z")

</div>

Salut tout tout le monde,  
j’espère que vous avez passé de bonnes vacances.  
J’ai un petit problème avec le service Ewelink qui m’indique être en erreur et pas moyen de le faire repartir.  
J’ai bien vérifié le mot de passe mais ça ne fonctionne pas.

 ![Capture d'écran 2023-08-30 à 07.58.44](https://gladys-assistant-community.b-cdn.net/uploads/default/original/2X/4/48d4c8275931c1ce487231bc500eb9694ab2b862.png)

![Capture d'écran 2023-08-30 à 07.59.04](https://gladys-assistant-community.b-cdn.net/uploads/default/original/2X/3/3e5ece51b29776dcb5c301f5fb6740ab1e34bcff.png)

Auriez-vous une idée ?  
Merci de votre aide.

---

<div class="post-metadata">

**Author:** ![guim31](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/guim31/32/4840_2.png) [@guim31](https://community.gladysassistant.com/u/guim31)\
**Post date:** [Août 30, 2023, 8:26 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/2 "2023-08-30T08:26:29Z")

</div>

Peut être que ton message fait doublon avec celui-ci : [Ewelink problème connections](https://community.gladysassistant.com/t/ewelink-probleme-connections/8284) ?

---

<div class="post-metadata">

**Author:** ![tiboys](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/tiboys/32/17668_2.png) [@tiboys](https://community.gladysassistant.com/u/tiboys)\
**Post date:** [Août 30, 2023, 11:49 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/3 "2023-08-30T11:49:49Z")

</div>

Tu as entièrement raison. Mon problème a du apparaitre durant mon absence d’août.  
Je vais essayer de creuser …

---

<div class="post-metadata">

**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\
**Post date:** [Août 30, 2023, 4:56 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/4 "2023-08-30T16:56:37Z")

</div>

Salut @tiboys, est-ce que tu as des logs d’erreurs qui pourraient aider à investiguer? 🙂

---

<div class="post-metadata">

**Author:** ![pascal\_sapin](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pascal_sapin/32/8958_2.png) [@pascal\_sapin](https://community.gladysassistant.com/u/pascal_sapin)\
**Post date:** [Août 31, 2023, 7:29 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/5 "2023-08-31T07:29:39Z")

</div>

je réponds au cas ou ça peut aider voici mes logs on vois bien des erreurs Ewelink

 ![logs ewelink](https://gladys-assistant-community.b-cdn.net/uploads/default/original/2X/e/ece04af19fabad73675d13c169711c9f71a83017.jpeg)

---

<div class="post-metadata">

**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\
**Post date:** [Août 31, 2023, 7:35 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/6 "2023-08-31T07:35:08Z")

</div>

Merci @pascal_sapin, est-ce que par hasard tu pourrais regarder les logs au moment où tu connecte Ewelink? Là c’est une erreur qui dit juste qu’ewelink n’est pas connecté

---

<div class="post-metadata">

**Author:** ![pascal\_sapin](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pascal_sapin/32/8958_2.png) [@pascal\_sapin](https://community.gladysassistant.com/u/pascal_sapin)\
**Post date:** [Août 31, 2023, 8:02 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/7 "2023-08-31T08:02:31Z")

</div>

j’ai tenter une reconnexion

 ![logs ewelink2](https://gladys-assistant-community.b-cdn.net/uploads/default/original/2X/b/b518766bc9db9e1c30132006f34caad3f1a06cdc.jpeg)  
puis chargé les logs  
voila

---

<div class="post-metadata">

**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\
**Post date:** [Août 31, 2023, 8:05 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/8 "2023-08-31T08:05:20Z")

</div>

C’est les mêmes logs, est-ce que tu peux tenter une reconnexion mais avec les logs en live ?

Tu peux faire:

```auto
docker logs gladys --tail=100 -f

```

(le «&nbsp;-f&nbsp;» indique que tu veux les logs en live, le --tail=100 indique que tu ne veux pas plus des 100 dernières logs)

Ensuite, tu fais une reconnexion, et je veux voir les logs du moment où tu fais la connexion.

---

<div class="post-metadata">

**Author:** ![pascal\_sapin](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pascal_sapin/32/8958_2.png) [@pascal\_sapin](https://community.gladysassistant.com/u/pascal_sapin)\
**Post date:** [Août 31, 2023, 9:16 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/9 "2023-08-31T09:16:42Z")

</div>

docker logs gladys --tail=100 -f

```auto
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5 )
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:13:57+0200 <error> device.poll.js:23 (DeviceManager.poll) Il y a eu une erreur lors de l'interrogation de l'appareil ewelink-100128acd6
2023-08-31T11:13:57+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500 :
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/devic e/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.j s:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5 )
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:13:57+0200 <error> device.poll.js:23 (DeviceManager.poll) Il y a eu une erreur lors de l'interrogation de l'appareil ewelink-100140775c
2023-08-31T11:13:57+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500 :
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/devic e/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.j s:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5 )
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:13:58+0200 <error> device.poll.js:23 (DeviceManager.poll) Il y a eu une erreur lors de l'interrogation de l'appareil ewelink-10013fbe1e
2023-08-31T11:13:58+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500 :
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/devic e/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.j s:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5 )
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:14:00+0200 <info> scene.checkCalendarTriggers.js:24 (SceneManager. vérificationDesDéclencheursDuCalendrier) Vérification des déclencheurs du calendrier à jeu., 31 août 2023 09:14:00 GMT
2023-08-31T11:14:06+0200<warn> poll.js:14 (RtspCameraHandler.poll) Impossible de poller la caméra
2023-08-31T11:14:16+0200 <warn> poll.js:14 (RtspCameraHandler.poll) Impossible de poller la caméra
2023-08-31T11:14:26+0200 <warn> poll.js:14 (RtspCameraHandler.poll) Impossible de poller la caméra
2023-08-31T11:14:27+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la poll de l'appareil ewelink-100078c077
2023-08-31T11:14:27+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur 500:
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:14:27+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la poll de l'appareil ewelink-1001288ab2
2023-08-31T11:14:27+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur 500:
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:14:27+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la poll de l'appareil ewelink-100128acd6
2023-08-31T11:14:27+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur 500:
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:14:28+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la poll de l'appareil ewelink-100140775c
2023-08-31T11:14:28+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur 500:
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:14:28+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la poll de l'appareil ewelink-10013fbe1e
2023-08-31T11:14:28+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur 500:
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:14:36+0200 <warn> poll.js:14 (RtspCameraHandler.poll) Impossible de poller la caméra
2023-08-31T11:14:46+0200 <warn> poll.js:14 (RtspCameraHandler.poll) Impossible de poller la caméra
2023-08-31T11:14:56+0200 <warn> poll.js:14 (RtspCameraHandler.poll) Impossible de poller la caméra
2023-08-31T11:14:57+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la poll de l'appareil ewelink-100078c077
2023-08-31T11:14:57+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur 500:
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:14:57+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la poll de l'appareil ewelink-1001288ab2
2023-08-31T11:14:57+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur 500:
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:14:57+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la poll de l'appareil ewelink-100128acd6
2023-08-31T11:14:57+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur 500:
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:14:57+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la poll de l'appareil ewelink-100140775c
2023-08-31T11:14:57+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur 500:
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalide'
}
2023-08-31T11:14:58+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de l'interrogation de l'appareil ewelink-10013fbe1e
2023-08-31T11:14:58+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur 500 :
    à EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    à EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    à processTicksAndRejections (node:internal/process/task_queues:95:5)
    à EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    à DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:15:00+0200 <info> scene.checkCalendarTriggers.js:24 (SceneManager. checkCalendarTriggers) Vérification des déclencheurs de calendrier à Thu, 31 Aug 2023 09:15:00 G MT
2023-08-31T11:15:06+0200 <warn> poll.js:14 (RtspCameraHandler.poll) Impossible de sonder la caméra
2023-08-31T11:15:16+0200 <warn> poll.js:14 (RtspCameraHandler.poll) Impossible de sonder la caméra
2023-08-31T11:15:26+0200 <warn> poll.js:14 (RtspCameraHandler.poll) Impossible de sonder la caméra
2023-08-31T11:15:27+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la sonde de l'appareil ewelink-100078c077
2023-08-31T11:15:27+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:15:27+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la sonde de l'appareil ewelink-1001288ab2
2023-08-31T11:15:27+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:15:27+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la sonde de l'appareil ewelink-100128acd6
2023-08-31T11:15:27+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:15:27+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la sonde de l'appareil ewelink-100140775c
2023-08-31T11:15:27+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:15:28+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la sonde de l'appareil ewelink-10013fbe1e
2023-08-31T11:15:28+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:15:36+0200 <warn> poll.js:14 (RtspCameraHandler.poll) Impossible de sonder la caméra
2023-08-31T11:15:46+0200 <warn> poll.js:14 (RtspCameraHandler.poll) Impossible de sonder la caméra
2023-08-31T11:15:56+0200 <warn> poll.js:14 (RtspCameraHandler.poll) Impossible de sonder la caméra
2023-08-31T11:15:57+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la sonde de l'appareil ewelink-100078c077
2023-08-31T11:15:57+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:15:57+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la sonde de l'appareil ewelink-1001288ab2
2023-08-31T11:15:57+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:15:57+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la sonde de l'appareil ewelink-100128acd6
2023-08-31T11:15:57+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:15:57+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la sonde de l'appareil ewelink-100140775c
2023-08-31T11:15:57+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:15:58+0200 <error> device.poll.js:23 (DeviceManager.poll) Une erreur s'est produite lors de la sonde de l'appareil ewelink-10013fbe1e
2023-08-31T11:15:58+0200 <error> device.poll.js:24 (DeviceManager.poll) Erreur500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-08-31T11:16:00+0200 <info> scene.checkCalendarTriggers.js:24 (SceneManager.checkCalendarTriggers) Vérification des déclencheurs de calendrier à Thu, 31 Aug 2023 09:16:00 GMT

```

---

<div class="post-metadata">

**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\
**Post date:** [Août 31, 2023, 11:45 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/10 "2023-08-31T11:45:20Z")

</div>

Salut @pascal_sapin 🙂

Pense à formatter tes messages quand tu postes des bout de code aussi long !

Malheureusement ça ne m’aide pas, c’est la même chose qu’avant.

Est-ce que par hasard tu pourrais me passer des identifiants Ewelink en privée (change ton mot de passe avant limite), et comme ça je peux faire un test chez moi ?

---

<div class="post-metadata">

**Author:** ![pascal\_sapin](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pascal_sapin/32/8958_2.png) [@pascal\_sapin](https://community.gladysassistant.com/u/pascal_sapin)\
**Post date:** [Août 31, 2023, 3:57 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/11 "2023-08-31T15:57:53Z")

</div>

ok désolé pour le formatage

---

<div class="post-metadata">

**Author:** ![tiboys](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/tiboys/32/17668_2.png) [@tiboys](https://community.gladysassistant.com/u/tiboys)\
**Post date:** [Août 31, 2023, 6:37 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/12 "2023-08-31T18:37:23Z")

</div>

> [@pierre-gilles](#):
>
> `docker logs gladys --tail=100 -f`

Merci pour la manip que j’allais te redemander.  
Je tente de sortir ça demain matin mais vu mes compétences, je ne garanti pas un meilleur résultat que @pascal_sapin😋

---

<div class="post-metadata">

**Author:** ![tiboys](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/tiboys/32/17668_2.png) [@tiboys](https://community.gladysassistant.com/u/tiboys)\
**Post date:** [Septembre 1, 2023, 6:37 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/13 "2023-09-01T06:37:42Z")

</div>

> [@pierre-gilles](#):
>
> Salut @tiboys, est-ce que tu as des logs d’erreurs qui pourraient aider à investiguer? 🙂

Voici ce que j’en sors ce matin 🤨

```auto
2023-09-01T08:33:40+0200 <error> device.poll.js:23 (DeviceManager.poll) There was an error while polling device ewelink-10013a843f
2023-09-01T08:33:40+0200 <error> device.poll.js:24 (DeviceManager.poll) Error500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-09-01T08:33:40+0200 <error> device.poll.js:23 (DeviceManager.poll) There was an error while polling device ewelink-100183db8a
2023-09-01T08:33:40+0200 <error> device.poll.js:24 (DeviceManager.poll) Error500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-09-01T08:33:40+0200 <error> device.poll.js:23 (DeviceManager.poll) There was an error while polling device ewelink-100183d0f0
2023-09-01T08:33:40+0200 <error> device.poll.js:24 (DeviceManager.poll) Error500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-09-01T08:33:41+0200 <error> device.poll.js:23 (DeviceManager.poll) There was an error while polling device ewelink-1000b0b43e
2023-09-01T08:33:41+0200 <error> device.poll.js:24 (DeviceManager.poll) Error500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-09-01T08:33:41+0200 <error> device.poll.js:23 (DeviceManager.poll) There was an error while polling device ewelink-1000cf4d84
2023-09-01T08:33:41+0200 <error> device.poll.js:24 (DeviceManager.poll) Error500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-09-01T08:33:41+0200 <error> device.poll.js:23 (DeviceManager.poll) There was an error while polling device ewelink-1000cc65bd
2023-09-01T08:33:41+0200 <error> device.poll.js:24 (DeviceManager.poll) Error500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-09-01T08:33:41+0200 <error> device.poll.js:23 (DeviceManager.poll) There was an error while polling device ewelink-1000475e64
2023-09-01T08:33:41+0200 <error> device.poll.js:24 (DeviceManager.poll) Error500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}
2023-09-01T08:33:41+0200 <error> device.poll.js:23 (DeviceManager.poll) There was an error while polling device ewelink-10013a8d6a
2023-09-01T08:33:41+0200 <error> device.poll.js:24 (DeviceManager.poll) Error500:
    at EweLinkHandler.throwErrorIfNeeded (/src/server/services/ewelink/lib/device/index.js:65:11)
    at EweLinkHandler.connect (/src/server/services/ewelink/lib/device/connect.js:43:14)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at EweLinkHandler.poll (/src/server/services/ewelink/lib/device/poll.js:23:5)
    at DeviceManager.poll (/src/server/lib/device/device.poll.js:21:5) {
  status: 500,
  code: 'SERVER_ERROR',
  error: 'eWeLink: Sign:oauthClient enable invalid'
}

```

---

<div class="post-metadata">

**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\
**Post date:** [Septembre 1, 2023, 12:27 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/14 "2023-09-01T12:27:28Z")

</div>

Malheureusement c’est les mêmes logs ça ne m’aide pas plus 😛

Est-ce que l’un d’entre vous peut me passer ses identifiants temporairement pour que je teste ?

---

<div class="post-metadata">

**Author:** ![tiboys](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/tiboys/32/17668_2.png) [@tiboys](https://community.gladysassistant.com/u/tiboys)\
**Post date:** [Septembre 1, 2023, 12:36 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/15 "2023-09-01T12:36:19Z")

</div>

> [@pierre-gilles](#):
>
> Est-ce que l’un d’entre vous peut me passer ses identifiants temporairement pour que je teste ?

Fait en mp

---

<div class="post-metadata">

**Author:** ![ProtZ](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/protz/32/1641_2.png) [@ProtZ](https://community.gladysassistant.com/u/ProtZ)\
**Post date:** [Septembre 3, 2023, 3:19 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/16 "2023-09-03T15:19:28Z")

</div>

L’issue est connue du côté de la lib : [Error: 406 { error: 406, msg: 'Authentication failed' } · Issue #221 · skydiver/ewelink-api · GitHub](https://github.com/skydiver/ewelink-api/issues/221) avec la nouvelle API, les choses ont changé. A suivre si une nouvelle version va arriver ou alors dans le thread il parlait de [https://www.npmjs.com/package/ewelink-api-next](https://www.npmjs.com/package/ewelink-api-next) qui semble plus récent.

---

<div class="post-metadata">

**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\
**Post date:** [Septembre 4, 2023, 9:01 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/17 "2023-09-04T09:01:29Z")

</div>

Merci @tiboys je viens de voir, par contre effectivement @ProtZ a raison, la librairie n’est plus fonctionnelle, la conclusion sur le topic que tu cites est :

> So in summary - its time to give up trying to make this project work (as it uses the old v1 endpoints and an outdated method of connection with a password stored in plain text in your code) and move to the meow common and more secure OAuth2.0 authorisation flow with the resultant token to use as a bearer token in future requests.

Même la lib «&nbsp;ewelin-api-next&nbsp;» n’est pas fonctionnelle apparement :

> There is «&nbsp;start&nbsp;» of such a project at «&nbsp;ewelink-api-next&nbsp;» but it’s completely missing the OAuth stuff according to the TODO list and even I was unable to make it actually control my devices.

Malheureusement il n’y a donc pas de bug côté Gladys à corriger, ce que je vois c’est :

- Dans un premier temps, déprécier l’intégration actuelle avec un message pour prévenir les utilisateurs pour éviter les frustrations comme ici.
- Voir si une intégration est faisable avec la nouvelle API, il n’y a pas forcément besoin d’attendre une nouvelle lib Node, ça peut-être une intégration faites nous même avec l’API REST Ewelink. Je ne sais pas si tu veux te lancer là dedans @ProtZ ? 🙂

---

<div class="post-metadata">

**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\
**Post date:** [Septembre 4, 2023, 12:18 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/18 "2023-09-04T12:18:13Z")

</div>

Je suis entrain de rajouter un message pour éviter les frustrations :

 ![Screenshot 2023-09-04 at 14.14.57](https://gladys-assistant-community.b-cdn.net/uploads/default/original/2X/f/f9541cd23de2f115b07d1bc1bcb10344848db6a3.png)

La PR :

> <https://github.com/GladysAssistant/Gladys/pull/1870>
>
> \### Pull Request check-list
> 
> To ensure your Pull Request can be accepted as fa…st as possible, make sure to review and check all of these items:
> 
> \- \[x\] If your changes affects code, did your write the tests?
> \- \[x\] Are tests passing? (\`npm test\` on both front/server)
> \- \[x\] Is the linter passing? (\`npm run eslint\` on both front/server)
> \- \[x\] Did you run prettier? (\`npm run prettier\` on both front/server)
> \- \[x\] If you are adding a new features/services, did you run integration comparator? (\`npm run compare-translations\` on front)
> \- \[x\] Did you test this pull request in real life? With real devices? If this development is a big feature or a new service, we recommend that you provide a Docker image to \[the community\](https://community.gladysassistant.com/) for testing before merging.
> 
> \### Description of change
> 
> \<img width="1217" alt="Screenshot 2023-09-04 at 14 14 57" src="https://github.com/GladysAssistant/Gladys/assets/7365207/508d2b2c-aec6-4021-8b44-ef0abe2dd5cd"\>

---

<div class="post-metadata">

**Author:** ![pascal\_sapin](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pascal_sapin/32/8958_2.png) [@pascal\_sapin](https://community.gladysassistant.com/u/pascal_sapin)\
**Post date:** [Septembre 5, 2023, 12:45 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/19 "2023-09-05T12:45:51Z")

</div>

Merci pour les réponses , donc si je comprends bien plus possible d’utiliser mes devices sonoff en attendant, sauf de devoir tout flascher en tasmota par exemple?

---

<div class="post-metadata">

**Author:** ![pierre-gilles](https://gladys-assistant-community.b-cdn.net/user_avatar/community.gladysassistant.com/pierre-gilles/32/5886_2.png) [@pierre-gilles](https://community.gladysassistant.com/u/pierre-gilles)\
**Post date:** [Septembre 5, 2023, 3:36 UTC](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323/20 "2023-09-05T15:36:09Z")

</div>

Effectivement !

[Page suivante](https://community.gladysassistant.com/t/service-ewelink-en-erreur/8323.md?page=2)