Zwave - Help with v4

Hello everyone

I’m back for my zwave problem
The key used is: an everspring key compatible zwave and zwave plus


The key is well detected in gladys

I have 2 modules that I was able to add in gladys on this side no problem
A door opening detection module so an open or closed door state and its battery level
A triple sensor module (temperature, brightness, presence)
So here 4 data (temperature, brightness, presence and battery)
The modules are well recognized and the addition goes without errors

But the problem is that no data comes back then only the door module battery comes back only the first time during the first sync then nothing

I did various tests with firefox and chromium and waited several days (you never know) but nothing

Here, thank you for looking at the problem