No access to the Zigbee2mqtt interface

Configuration
1

I realized yesterday that I no longer had access to the Zigbee2mqtt interface IP:8080
On Firefox

Connection failed

Firefox can’t establish a connection to the server at 192.168.xx.xxx:8080.

On Chrome:

This site is unreachable

192.168.xx.xxx refuses to connect

The Zigbee2MQTT logs:

Using '/app/data' as data directory
Starting Zigbee2MQTT without watchdog.
[2024-11-09 14:14:49] info:     z2m: Logging to console, file (filename: log.log)
[2024-11-09 14:14:49] info:     z2m: Starting Zigbee2MQTT version 1.41.0 (commit #cc31cea)
[2024-11-09 14:14:49] info:     z2m: Starting zigbee-herdsman (2.1.7)
[2024-11-09 14:14:50] info:     zh:zstack:znp: Opening SerialPort with {"path":"/dev/ttyACM0","baudRate":115200,"rtscts":false,"autoOpen":false}
[2024-11-09 14:14:50] info:     zh:zstack:znp: Serialport opened
[2024-11-09 14:14:50] info:     zh:zstack:znp: Writing CC2530/CC2531 skip bootloader payload
[2024-11-09 14:14:51] info:     zh:zstack:znp: Skip bootloader for CC2652/CC1352
[2024-11-09 14:15:05] info:     zh:zstack:znp: Port closed
[2024-11-09 14:15:10] error:    z2m: Error while starting zigbee-herdsman
[2024-11-09 14:15:10] error:    z2m: Failed to start zigbee
[2024-11-09 14:15:10] error:    z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
[2024-11-09 14:15:10] error:    z2m: Exiting...
[2024-11-09 14:15:10] error:    z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
    at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:113:27)
    at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:137:29)
    at Zigbee.start (/app/lib/zigbee.ts:69:27)
    at Controller.start (/app/lib/controller.ts:161:27)
    at start (/app/index.js:154:5)


ls -l /dev/serial/by-id
lrwxrwxrwx 1 root root 13 oct.  31 16:18 usb-0658_0200-if00 -> ../../ttyACM1
lrwxrwxrwx 1 root root 13 nov.   9 15:15 usb-1a86_USB_Serial-if00-port0 -> ../../ttyUSB0
lrwxrwxrwx 1 root root 13 oct.  10 17:18 usb-Arduino__www.arduino.cc__0042_85036313330351508161-if00 -> ../../ttyACM0

ACM1: Z-Wave
USB0: Zigbee
ACM0: RF-link
I unplugged and replugged the dongle, which lights up blue.
I restarted the mini PC over SSH; too bad there’s no way to do it from the interface, with a button :blush:, for example. Because if you’re not at home, you can’t restart the PC or RPi.
The interface is accessible.

The problem is solved, but… why did it fail?

2

Regarding the link you shared (in the logs: z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions)

There are several causes:

Screenshot 2024-11-11 at 09.07.44
Screenshot 2024-11-11 at 09.07.442010×816 130 KB

In any case, it’s happening on the Z2M side :smiley:

3

No access to the interface again.
No information returned by the sensors anymore.

docker ps returns
eclipse-mosquitto:2.0.15 « /docker-entrypoint.… » 18 months ago Up 4 weeks gladys-z2m-mqtt

and
docker logs gladys-z2m-mqtt

1739956703: Saving in-memory database to /mosquitto/config//mosquitto.db.
1739958504: Saving in-memory database to /mosquitto/config//mosquitto.db.
1739960305: Saving in-memory database to /mosquitto/config//mosquitto.db.
1739960880: Client mqttjs_66807f06 disconnected.
1739962106: Saving in-memory database to /mosquitto/config//mosquitto.db.
1739963907: Saving in-memory database to /mosquitto/config//mosquitto.db.
1739965708: Saving in-memory database to /mosquitto/config//mosquitto.db.
1739967509: Saving in-memory database to /mosquitto/config//mosquitto.db.
1739969310: Saving in-memory database to /mosquitto/config//mosquitto.db.
1739971111: Saving in-memory database to /mosquitto/config//mosquitto.db.

In the log.log file in the folder /var/lib/gladysassistant/zigbee2mqtt/z2m/log/2025-01-30.15-18-31
here are the last lines:

[2025-02-19 10:27:53] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Compteur Mesure Elec Chauffe-eau', payload '{"current":0,"energy":0.05,"linkquality":94,"power":0,"voltage":226.1}'
[2025-02-19 10:27:54] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Lixee TIC', payload '{"active_register_tier_delivered":"TH..","apparent_power":5611,"available_power":9,"current_index_tarif":2,"current_summ_delivered":63014,"current_tarif":"HC et Week-End","current_tier1_summ_delivered":22237,"current_tier2_summ_delivered":27717,"current_tier3_summ_delivered":13061,"linkquality":116,"meter_serial_number":"022061758725","mot_d_etat":"000000","relais":0,"relais_breakout":{"relais1":0,"relais2":0,"relais3":0,"relais4":0,"relais5":0,"relais6":0,"relais7":0,"relais8":0},"rms_current":16,"rms_current_max":90,"status_register":"003AC401","status_register_breakout":{"cache_borne_dist":"ferme","comm_euridis":"activee avec securite","contact_sec":"ouvert","depassement_ref_pow":0,"etat_cpl":"nouveau_verrouille","horloge":"correcte","organe_coupure":"ferme","pointe_mobile":"AUCUN","preavis_pointe_mobile":"AUCUN","producteur":0,"sens_energie_active":"positive","surtension_phase":0,"sync_cpl":"non_synchronise","tarif_dist":"index_4","tarif_four":"index_2","tempo_demain":"UNDEF","tempo_jour":"UNDEF","type_tic":"standard"},"update":{"installed_version":1,"latest_version":16,"state":"available"},"update_available":true,"warn_d_p_s":0}'
[2025-02-19 10:27:57] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Compteur Mesure Elec Chauffe-eau', payload '{"current":0,"energy":0.05,"linkquality":69,"power":0,"voltage":226.4}'
[2025-02-19 10:28:00] info: 	zh:zstack:znp: Port closed
[2025-02-19 10:28:00] info: 	zh:zstack:znp: closing
[2025-02-19 10:28:00] error: 	z2m: Adapter disconnected, stopping
[2025-02-19 10:28:00] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/state', payload 'offline'
[2025-02-19 10:28:00] info: 	z2m: Disconnecting from MQTT server
[2025-02-19 10:28:00] info: 	z2m: Stopping zigbee-herdsman...
[2025-02-19 10:28:00] info: 	z2m: Stopped zigbee-herdsman
[2025-02-19 10:28:00] info: 	z2m: Stopped Zigbee2MQTT

The last write in the z2m folder is dated 19/02/2025 at 11:28:00 (database.db and state.json)
The last write in the mqtt folder is today at 17:51:02
Size of zigbee2mqtt log folder: 908 MB; can we delete log folders?

Size of gladys-production.duckdb: 1 353 996 kb on 22/02/2025 at 04:00:00 (today)

In background tasks, the Zigbee2MQTT Backup failed 3 days ago (Backup request time’s out)

In System, in the Containers section
/gladys-z2m-zigbee2mqtt 3 months Stopped

In Services, zigbee2mqtt is Started

4

I unplugged and replugged the adapter.

I think I must have moved it when I reconnected my laptop, which is next to the mini PC, when I came back from vacation.

I did a docker restart gladys-z2m-mqtt
but that didn’t change anything.

I stopped the service on the z2m config page and restarted it.

Everything went back to normal.

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