Zigbee2mqtt connection problem

Configuration
1

Hello,
I have just installed Gladys to use Zigbee2mqtt. I followed the instructions. But the MQTT > Zigbee connection is not happening.
I searched the forum and performed the steps I found, but no connection is established.

image
image1170Ă—2158 107 KB

2

Hello.
Could you give us the result of the following command?

docker logs -n 100 gladys-z2m-zigbee2mqtt

Do you have a Zigbee dongle connected via USB and configured in Gladys?

3

Here is the requested log. I do have a connected Zigbee key, it’s a conbee2 which is compatible.Zigbee2MQTT:info 2022-11-07 14:37:32: Starting Zigbee2MQTT version 1.28.2 (commit #360a777)
Zigbee2MQTT:info 2022-11-07 14:37:32: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:37:54: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:37:54: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:37:54: Check Redirecting... for possible solutions
Zigbee2MQTT:error 2022-11-07 14:37:54: Exiting…
Zigbee2MQTT:error 2022-11-07 14:37:54: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data â€ş as data directory
Zigbee2MQTT:info 2022-11-07 14:38:04: Logging to console and directory: ‹ /app/data/log/2022-11-07.14-38-03 â€ş filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:38:04: Starting Zigbee2MQTT version 1.28.2 (commit #360a777)
Zigbee2MQTT:info 2022-11-07 14:38:04: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:38:25: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:38:25: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:38:25: Check Redirecting... for possible solutions
Zigbee2MQTT:error 2022-11-07 14:38:25: Exiting…
Zigbee2MQTT:error 2022-11-07 14:38:25: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data â€ş as data directory
Zigbee2MQTT:info 2022-11-07 14:38:35: Logging to console and directory: ‹ /app/data/log/2022-11-07.14-38-34 â€ş filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:38:35: Starting Zigbee2MQTT version 1.28.2 (commit #360a777)
Zigbee2MQTT:info 2022-11-07 14:38:35: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:38:56: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:38:56: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:38:56: Check Redirecting... for possible solutions
Zigbee2MQTT:error 2022-11-07 14:38:56: Exiting…
Zigbee2MQTT:error 2022-11-07 14:38:56: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data â€ş as data directory
Zigbee2MQTT:info 2022-11-07 14:39:06: Logging to console and directory: ‹ /app/data/log/2022-11-07.14-39-05 â€ş filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:39:06: Starting Zigbee2MQTT version 1.28.2 (commit #360a777)
Zigbee2MQTT:info 2022-11-07 14:39:06: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:39:27: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:39:27: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:39:27: Check Redirecting... for possible solutions
Zigbee2MQTT:error 2022-11-07 14:39:27: Exiting…
Zigbee2MQTT:error 2022-11-07 14:39:27: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data â€ş as data directory
Zigbee2MQTT:info 2022-11-07 14:39:37: Logging to console and directory: ‹ /app/data/log/2022-11-07.14-39-36 â€ş filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:39:37: Starting Zigbee2MQTT version 1.28.2 (commit #360a777)
Zigbee2MQTT:info 2022-11-07 14:39:37: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:39:58: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:39:58: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:39:58: Check Redirecting... for possible solutions
Zigbee2MQTT:error 2022-11-07 14:39:58: Exiting…
Zigbee2MQTT:error 2022-11-07 14:39:59: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data â€ş as data directory
Zigbee2MQTT:info 2022-11-07 14:40:08: Logging to console and directory: ‹ /app/data/log/2022-11-07.14-40-07 â€ş filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:40:08: Starting Zigbee2MQTT version 1.28.2 (commit #360a777)
Zigbee2MQTT:info 2022-11-07 14:40:08: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:40:29: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:40:29: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:40:29: Check Redirecting... for possible solutions
Zigbee2MQTT:error 2022-11-07 14:40:29: Exiting…
Zigbee2MQTT:error 2022-11-07 14:40:30: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data â€ş as data directory
Zigbee2MQTT:info 2022-11-07 14:40:39: Logging to console and directory: ‹ /app/data/log/2022-11-07.14-40-39 â€ş filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:40:39: Starting Zigbee2MQTT version 1.28.2 (commit #360a777)
Zigbee2MQTT:info 2022-11-07 14:40:39: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:41:00: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:41:00: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:41:00: Check Redirecting... for possible solutions
Zigbee2MQTT:error 2022-11-07 14:41:00: Exiting…
Zigbee2MQTT:error 2022-11-07 14:41:01: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data â€ş as data directory
Zigbee2MQTT:info 2022-11-07 14:41:11: Logging to console and directory: ‹ /app/data/log/2022-11-07.14-41-10 â€ş filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:41:11: Starting Zigbee2MQTT version 1.28.2 (commit #360a777)
Zigbee2MQTT:info 2022-11-07 14:41:11: Starting zigbee-herdsman (0.14.68)

4

From the logs, I suspect an issue with a Zigbee adapter, which is nevertheless listed as compatible on the Zigbee2MQTT website.
I ordered a SONOFF that should arrive tomorrow.

5

conbee2 is experimental on the zigbee2mqtt side

You can add these lines to the file /var/lib/gladysassistant/zigbee2mqtt/z2m/configuration.yaml

serial:
  adapter: deconz
7

@cicoub13 It’s fine, thanks for your help