Zigbee2mqtt connection problem

Configuration
1

Hello,
I have just installed Gladys to use Zigbee2mqtt. I followed the instructions. But the MQTT > Zigbee connection is not happening.
I searched the forum and performed the steps I found, but no connection is established.

image
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2

Hello.
Could you give us the result of the following command?

docker logs -n 100 gladys-z2m-zigbee2mqtt

Do you have a Zigbee dongle connected via USB and configured in Gladys?

3

Voilà le log demandé. J’ai bien une clé Zigbee de connectée, c’est une conbee2 qui est compatible.

Zigbee2MQTT:info 2022-11-07 14:37:32: Starting Zigbee2MQTT version 1.28.2 (comm it #360a777)
Zigbee2MQTT:info 2022-11-07 14:37:32: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:37:54: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:37:54: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:37:54: Check https://www.zigbee2mqtt.io/guide/in stallation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-11-07 14:37:54: Exiting…
Zigbee2MQTT:error 2022-11-07 14:37:54: Error: Failed to connect to the adapter ( Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stac k/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/contro ller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data › as data directory
Zigbee2MQTT:info 2022-11-07 14:38:04: Logging to console and directory: ‹ /app/d ata/log/2022-11-07.14-38-03 › filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:38:04: Starting Zigbee2MQTT version 1.28.2 (comm it #360a777)
Zigbee2MQTT:info 2022-11-07 14:38:04: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:38:25: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:38:25: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:38:25: Check https://www.zigbee2mqtt.io/guide/in stallation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-11-07 14:38:25: Exiting…
Zigbee2MQTT:error 2022-11-07 14:38:25: Error: Failed to connect to the adapter ( Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stac k/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/contro ller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data › as data directory
Zigbee2MQTT:info 2022-11-07 14:38:35: Logging to console and directory: ‹ /app/d ata/log/2022-11-07.14-38-34 › filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:38:35: Starting Zigbee2MQTT version 1.28.2 (comm it #360a777)
Zigbee2MQTT:info 2022-11-07 14:38:35: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:38:56: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:38:56: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:38:56: Check https://www.zigbee2mqtt.io/guide/in stallation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-11-07 14:38:56: Exiting…
Zigbee2MQTT:error 2022-11-07 14:38:56: Error: Failed to connect to the adapter ( Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stac k/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/contro ller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data › as data directory
Zigbee2MQTT:info 2022-11-07 14:39:06: Logging to console and directory: ‹ /app/d ata/log/2022-11-07.14-39-05 › filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:39:06: Starting Zigbee2MQTT version 1.28.2 (comm it #360a777)
Zigbee2MQTT:info 2022-11-07 14:39:06: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:39:27: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:39:27: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:39:27: Check https://www.zigbee2mqtt.io/guide/in stallation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-11-07 14:39:27: Exiting…
Zigbee2MQTT:error 2022-11-07 14:39:27: Error: Failed to connect to the adapter ( Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stac k/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/contro ller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data › as data directory
Zigbee2MQTT:info 2022-11-07 14:39:37: Logging to console and directory: ‹ /app/d ata/log/2022-11-07.14-39-36 › filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:39:37: Starting Zigbee2MQTT version 1.28.2 (comm it #360a777)
Zigbee2MQTT:info 2022-11-07 14:39:37: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:39:58: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:39:58: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:39:58: Check https://www.zigbee2mqtt.io/guide/in stallation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-11-07 14:39:58: Exiting…
Zigbee2MQTT:error 2022-11-07 14:39:59: Error: Failed to connect to the adapter ( Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stac k/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/contro ller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data › as data directory
Zigbee2MQTT:info 2022-11-07 14:40:08: Logging to console and directory: ‹ /app/d ata/log/2022-11-07.14-40-07 › filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:40:08: Starting Zigbee2MQTT version 1.28.2 (comm it #360a777)
Zigbee2MQTT:info 2022-11-07 14:40:08: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:40:29: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:40:29: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:40:29: Check https://www.zigbee2mqtt.io/guide/in stallation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-11-07 14:40:29: Exiting…
Zigbee2MQTT:error 2022-11-07 14:40:30: Error: Failed to connect to the adapter ( Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stac k/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/contro ller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data › as data directory
Zigbee2MQTT:info 2022-11-07 14:40:39: Logging to console and directory: ‹ /app/d ata/log/2022-11-07.14-40-39 › filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:40:39: Starting Zigbee2MQTT version 1.28.2 (comm it #360a777)
Zigbee2MQTT:info 2022-11-07 14:40:39: Starting zigbee-herdsman (0.14.68)
Zigbee2MQTT:error 2022-11-07 14:41:00: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-11-07 14:41:00: Failed to start zigbee
Zigbee2MQTT:error 2022-11-07 14:41:00: Check https://www.zigbee2mqtt.io/guide/in stallation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-11-07 14:41:00: Exiting…
Zigbee2MQTT:error 2022-11-07 14:41:01: Error: Failed to connect to the adapter ( Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stac k/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/contro ller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:109:5)
Using ‹ /app/data › as data directory
Zigbee2MQTT:info 2022-11-07 14:41:11: Logging to console and directory: ‹ /app/d ata/log/2022-11-07.14-41-10 › filename: log.txt
Zigbee2MQTT:info 2022-11-07 14:41:11: Starting Zigbee2MQTT version 1.28.2 (comm it #360a777)
Zigbee2MQTT:info 2022-11-07 14:41:11: Starting zigbee-herdsman (0.14.68)

4

From the logs, I suspect an issue with a Zigbee adapter, which is nevertheless listed as compatible on the Zigbee2MQTT website.
I ordered a SONOFF that should arrive tomorrow.

5

conbee2 is experimental on the zigbee2mqtt side

You can add these lines to the file /var/lib/gladysassistant/zigbee2mqtt/z2m/configuration.yaml

serial:
  adapter: deconz
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7

@cicoub13 It’s fine, thanks for your help

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