Hello everyone,
I just changed smartphones and I can’t reinstall Gladys Plus on the new one… I had used Authy for authentication.
On the new phone, I installed Authy and it asks me for the website’s QR code where I set up 2FA, or to enter a code manually.
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In Gladys Plus I can’t find that code…
Thanks for your help!
Hervé
If you didn’t make a backup of your Authy codes you need to follow this procedure.
It’s the same principle as Google Authenticator.
The 2FA code is not stored (except on your old phone)
Whoa!! That’s all pretty technical! 
- I don’t have a backup of my Authy codes (first time I’m using two-factor authentication…)
- the multi-device feature wasn’t enabled and when reinstalling Authy, I made the mistake of requesting the deletion of the previous authentication for Gladys Plus (the thing that takes 24h!)
- now Auth
Hi @Herve, I can reset your 2FA in that case — could you send me an email to hello@gladysassistant.com to confirm this? 
You can then reconfigure it!