As a new Gladys user I tried to configure MELCloud but when I enter my username and password I get no connection (username and password verified by logging in directly to MELCloud).
The MELCloud documentation leads me to a page not found on the Gladys site and I can’t find MELCloud in the list of integrations on the Gladys site.
Did I miss a step? Do I need to do anything beforehand?
Thanks for your help.
On the configuration page: dashboard/integration/device/melcloud/setup: I enter my MELcloud username and password, it spins for 1 second then returns to the same page with my ID and password displayed but nothing happened. I have no information about either a successful connection or a failure.
When I click on « documentation MELcloud » (4th tab at the bottom left) it takes me to a page not found: https://gladysassistant.com/fr/docs/integrations/melcloud
Finally on the integrations page: Intégrations | Gladys Assistant I can’t find MELcloud.
Do I need to perform any action before entering my MELcloud username and password? Am I supposed to receive a connection message once the ID and password are entered?
@manoredge Thanks for the information — would you mind giving me your username/password so I can run the test and debug this issue on my side? (change the password temporarily for this test)
I don’t have MELCloud at home, and the developer who created this integration is unfortunately no longer active in the community so there’s not much choice
