Issue activating the Zigbee2mqtt service

Hello, I just installed GA and integrated Zigbee2mqtt.

The services have started but the link between MQTT and ZIGBEE2MQT is not established.

What can I do?

My config:

Raspberry pi 4

Zigbee Dongle: RASPBEEII - PHOSCON - Universal Raspberry Pi Zigbee Gateway RaspBee II

Thank you for your help

Hello,

Do you know how to restart the pi from the command line?

sudo reboot

I’ve already executed this command several times :thinking:

You tried to disable zigbee2mqtt, wait 3-4 minutes and reactivate it, you wait and if you still have red crosses we will need logs.

Hello, I think you are referring to the ConBee II dongle. If so, it is in experimental mode with the zigbee2mqtt library that we use.

And the solution is here: Zigbee2mqtt avec le conbee II : Erreur - #9 par VonOx

Yes, I also did these manipulations.

Still having issues despite adding adapter: deconz!

Can you give us the logs for the gladys-z2m-zigbee2mqtt container?

docker logs gladys-z2m-zigbee2mqtt

You reassure me that the « ! Â» is not part of the configuration? Because in your 2 posts we find it.

Zigbee2MQTT:error 2021-06-23 20:15:24: Error while starting zigbee-herdsman

Zigbee2MQTT:error 2021-06-23 20:15:24: Failed to start zigbee

Zigbee2MQTT:error 2021-06-23 20:15:24: Check Frequently asked questions | zigbee2mqtt.io for possible solutions

Zigbee2MQTT:error 2021-06-23 20:15:24: Exiting…

Zigbee2MQTT:error 2021-06-23 20:15:24: undefined

For information, my RaspBee II is connected to the GPIO connector of the Rpi 4, so not on a USB port, as (perhaps) expected by GA.
Is this the problem?

Oh yes, indeed. The list of compatible Zigbee adapters is here (and I don’t see yours) Zigbee2MQTT

I will add it to the Gladys documentation

I thought that, just like the ConBee II USB, it was experimental but working.
Do I need to buy a new adapter? Will mine be GA compatible soon?

Thanks for the help you’ve already given me.

Sorry, I just realized…
No, the ! expressed my annoyance, for not writing anything else :grinning:

I just got the link between MQTT and ZIGBEE2MQT

For information, I have:

Enable the Raspberry Pi serial port to communicate with an external module

sudo raspi-config

Interfacing options

Serial

…

Additional steps to enable the serial port for Raspberry Pi 3, 4 and later.

Link to the manipulation: Enable the Raspberry Pi TTL serial port and check that it works. (raspberry-pi.fr)

Isn’t this done automatically? @cicoub13

Apparently not.
You should know that I tested Jeedom, Home Assistant, and Gladys Assistant in succession; the last two with the same SD card, which I ended up formatting before reinstalling the GA image.

Hello,
I installed Gladys last week, I added Zigbee devices.
Everything was working perfectly.
I am on vacation, I tried to do a test, I took the raspberry with me with a few Zigbee devices.
Gladys starts but the Zigbee2mqtt service refuses to start, despite several restarts and activation/deactivation.

Do you have any idea?

Has the USB port not changed when you moved it? If the USB port is no longer the same, the Zigbee2mqtt container will not be able to start

Yes, I had this issue after plugging my key into another port, you need to reconfigure here

It works perfectly again after that (I rebooted if I remember correctly, but I’m not very sure :woozy_face:)