Response from Enedis!!
All good, the bug is fixed on their side.
However, you need to re-grant the consent on your side for the bug to be fully resolved
Go to Gladys Plus, click the blue button:
And accept Enedis’ terms again
It may take a few hours for everything to sync, but it will come back in your Gladys!
Sorry for the inconvenience, and thanks for your patience
I confirm it’s working again after consent.
2 Likes
Psoy
April 24, 2024, 8:48pm
23
It’s been good for me too for the past two days.
1 Like
A message has been split into a new topic: Problem connecting to Enedis
Psoy
November 6, 2024, 9:13pm
25
Good evening
Are there still problems with the Enedis integration, or is it just on my end that it stopped working? (since October 10)
It’s still working on my end! Maybe your consent got dropped? If it persists, tell me and I’ll check your account.
Psoy
November 7, 2024, 8:21am
27
\nHello @pierre-gilles \nyes I’ll look into it, I’ll keep you posted, but apparently I’m having problems with my account\nThanks
qleg
November 7, 2024, 8:14pm
28
Same here, KO for a few weeks even after re-consenting. Maybe it’s since I switched from historical mode to standard?
What are these modes?
Your Enedis account does need to have the historical option enabled, yes.
qleg
November 8, 2024, 8:03am
30
Can you send me an anonymized screenshot of your consents? Just to check that everything is valid
I do see errors in your syncs, which seem to indicate that the consent is missing!
qleg
November 11, 2024, 8:19pm
32
When I click the button to give consent, I get this page :
I’ve just tested and I have the same page as @qleg
Okay @BobLeNain , does it work for you or not? ^^
And if you go to your Enedis account: Espace Particulier
Can you see your meter and your consumption?
On my side I see this:
And my consumption:
Is this part working properly for you?
If not, you need to fix this part first, otherwise it can’t work in Gladys ^^
You can also check in the « Manage access to my data » tab that these two options are enabled:
 for data sharing, to verify that I have the agreements with Gladysplus. I’m waiting for a response.
Would you happen to know where I can find that?