Problem with Enedis integration

Response from Enedis!!

All good, the bug is fixed on their side.

However, you need to re-grant the consent on your side for the bug to be fully resolved :sweat_smile:

Go to Gladys Plus, click the blue button:

And accept Enedis’ terms again :slight_smile:

It may take a few hours for everything to sync, but it will come back in your Gladys!

Sorry for the inconvenience, and thanks for your patience :folded_hands:

I confirm it’s working again after consent.

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It’s been good for me too for the past two days.

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A message has been split into a new topic: Problem connecting to Enedis

Good evening
Are there still problems with the Enedis integration, or is it just on my end that it stopped working? (since October 10)

It’s still working on my end! Maybe your consent got dropped? If it persists, tell me and I’ll check your account.

\nHello @pierre-gilles \nyes I’ll look into it, I’ll keep you posted, but apparently I’m having problems with my account\nThanks

Same here, KO for a few weeks even after re-consenting. Maybe it’s since I switched from historical mode to standard?

What are these modes?

Your Enedis account does need to have the historical option enabled, yes.

These are the Linky modes: GitHub - fairecasoimeme/Zlinky_TIC: Téléinformation Linky autoalimenté ZigBee 3.0
I don’t think that’s related

Can you send me an anonymized screenshot of your consents? Just to check that everything is valid

I do see errors in your syncs, which seem to indicate that the consent is missing!

When I click the button to give consent, I get this page :

That seems good to me!

I’ve just tested and I have the same page as @qleg

Okay @BobLeNain, does it work for you or not? ^^

It doesn’t work.

And if you go to your Enedis account: Espace Particulier

Can you see your meter and your consumption?

On my side I see this:

And my consumption:

Is this part working properly for you?

If not, you need to fix this part first, otherwise it can’t work in Gladys ^^

You can also check in the « Manage access to my data » tab that these two options are enabled:

![Screenshot 2024-11-13 at 19.23.01|690x227](

Good evening, @pierre-gilles
For me everything is as you indicated above. However I have a problem: when I click on on the page:


« Sharing your electricity data ». I see my meter address greyed out and when I hover over the greyed-out address I get this message

Incompatible meter
It must collect the
data listed above.

Here is that page

. I modified the image: the two grey rectangles represent the meter number and my address which is barely visible on the ENEDIS page and when I hover over it, I get this message.
I have already sent an email to ENEDIS for more explanations, but I will call them back at their request.

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You did the right thing by contacting Enedis, keep us posted :slight_smile:

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Bonjour,
For Enedis, the meter is working correctly and is properly sending the data to them; in fact I can see it when I check on their website. So for them everything is fine.
I also asked where I could see the permissions granted to parties of my choice (Gladysplus) for data sharing, to verify that I have the agreements with Gladysplus. I’m waiting for a response.
Would you happen to know where I can find that?